IMPORTANT – PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE ACCEPTING THE AGREEMENTS (AS DEFINED BELOW), THEN PRINT THESE TERMS OF SERVICE AND STORE THEM ALONG WITH ALL CONFIRMATION EMAILS, ADDITIONAL TERMS, TRANSACTION DATA, GAME RULES AND PAYMENT METHODS RELEVANT TO YOUR USE OF THE PLATFORMS AND/OR SERVICES (AS EACH SUCH TERM IS DEFINED BELOW). WE WILL NOT RETAIN OUR CONTRACT WITH YOU SO PLEASE PRINT IT OUT FOR YOUR RECORDS. THESE TERMS OF SERVICE ARE SUBJECT TO CHANGE AT ANY TIME (AS SET OUT BELOW). BY ACCEPTING THESE TERMS OF SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND ACCEPT THE AGREEMENTS WITHOUT MODIFICATION. IF YOU DO NOT ACCEPT THE AGREEMENTS WITHOUT MODIFICATION, DO NOT ACCEPT THESE TERMS OF SERVICE AND DO NOT ACCESS OR USE THE SERVICES (AS DEFINED BELOW). IF YOU HAVE ANY QUESTIONS ABOUT THE AGREEMENTS, PLEASE SEEK INDEPENDENT LEGAL ADVICE BEFORE AGREEING TO THESE TERMS OF SERVICE OR ACCESSING OR USING THE SERVICES.
You accept to be bound by this contract by clicking on ‘Submit’ or ‘I Agree’ and/or by using the Services (as that term is hereinafter defined).After you (as that term is hereinafter defined) click on ‘Submit’ or ‘I Agree’ or when you use the Services, a legally binding agreement on these terms and conditions is entered into between (a) you, the end user and (b) American Wagering, Inc., 1 N1 Bet Palace Drive, Las Vegas, NV, USA 89109 (collectively referred to as ‘the Company’, ‘we’, ‘us’ or ‘our’ as appropriate).
These Agreements govern the use of the Services in the Province of Ontario. These Agreements are separate and distinct from the policies that govern the online gaming services offered by us, or our affiliates, in other jurisdictions, including the State of Nevada.
The Company operates under, and the Services are provided, pursuant to the iGaming Operator registration issued by the Alcohol and Gaming Commission of Ontario to the Company which provides that the Company is authorized to conduct a ‘lottery scheme’ in the Province of Ontario. Games of chance available through the Services are offered and administered by the Company as agent for iGaming Ontario, a subsidiary of the Alcohol and Gaming Commission of Ontario, as part of the open and regulated internet gaming market in Ontario.
These Agreements apply to the Company’s (1) N1Bet Sportsbook and Casino online gaming website (https://sportsbook.N1 Bet.com/ca/on/bet) and mobile gaming app available in Ontario, and (2) any other online or mobile platform provided by us (each being a ‘Platform’ and together the ‘Platforms’) on which you access our Ontario betting, gaming and wagering services (‘Services’). As used herein, and unless the context requires otherwise, the term Platform includes any software made available to you (including for download) through the Services or in connection with your use of the Services.
In the event that you have any complaints, claims or disputes with regard to any outcome regarding the Services or any other activity performed by us, you should in the first instance contact us in accordance with Section 28 below.
Additional and general rules for a specific casino game(s) may be found in the information section of that specific casino game(s). Casino games are additionally subject to all other terms and conditions contained in this agreement.
Please note that these Terms of Service shall prevail in the event of any conflict between these Terms of Service and any of the game rules or other documents referred to in these Terms of Service.
1.APPLICABILITY OF AGREEMENTS. By using the Services and/or by acknowledging that you have read these Agreements when you register to join and/or by clicking on the ‘Submit’ or ‘I Agree’ button when you install any of the software relating to the Services provided via the Platforms or when you register for your Account, you agree to comply with these Agreements, and you acknowledge that your failure to comply with these Agreements may result in disqualification, the closure of your Account (hereafter as defined in Section 19 and Section 20 below), forfeiture of funds and/or legal action against you, as appropriate and as further specified in these Agreements. You acknowledge that if you accept these Agreements, we will start providing you with the benefit of the Services immediately. As a consequence of this, if you accept these Agreements when registering for the Services, you will not be able to cancel your registration later, although you can terminate these Agreements and close your Account in accordance with Section 20 below.
LEGALITIES OF USE
2.1 You may only use the Services if you are 19 years of age or over and it is legal for you to do so according to the laws of the Province of Ontario. You confirm that you are not accessing the Services from a province, state or foreign jurisdiction outside of Ontario at the time of using the Services. You understand and accept that we are unable to provide you with any legal advice or assurances and that it is your sole responsibility to ensure that at all times You comply with the laws that govern you and that you have the complete legal right to use the Services. You acknowledge that underage gambling is illegal, and that it is an offense to allow a person who is under the age of 19 to participate in the Services. Any use of the Services is at your sole option, discretion and risk. By using the Services, you acknowledge that you do not find the Services to be offensive, objectionable, unfair, or indecent in any way.
2.2 The Criminal Code (Canada) prohibits and restricts wagering on the Internet. You acknowledge and agree that to use the Services you must be physically located in the Province of Ontario at the time of use.
3.1 To use the Services, you will first need to register for an account with us. You may access any of the Services from your Account (as defined below). You are prohibited from allowing any other person to access or use your Account.
3.2 You can open an account with us by choosing a unique account name and password and entering other information that we ask for on our registration form such as (but not limited to) your first and last name, physical address, email, gender, birth date and telephone number (an ‘Account’).
3.4 There are no set-up charges for opening your Account. We are not a bank and funds in your Account are not a deposit and are not insured by any government agency. All payments to and from your Account must be paid in Canadian dollars and shall not bear interest and you shall ensure that all payments into your Account are from a payment source for which you are the named account holder.
3.5 All N1 Bet Sportsbook accountholders are automatically enrolled in the N1 Bet Rewards® loyalty program administered by our affiliate, N1 Bet Enterprise Services, LLC (“CES”). Visit www.N1 Bet.com/myrewards for a description of the program and its benefits. Your participation in N1 Bet Rewards is subject to the N1 Bet Rewards Rules and Regulations, and your membership may impact your ability to access, claim and/or use certain benefits associated with the Services. To enroll you in N1 Bet Rewards, we will share your contact information with CES. We will also share your gaming and transactional data with CES to allow you to earn Tier Credits and Reward Credits for using the Services and for marketing purposes. CES may use your information to send you N1 Bet Rewards emails, push notifications (if you have downloaded the N1 Bet Rewards mobile app and have authorized notifications) and other promotional materials that promote: (1) N1 Bet Rewards benefits, including benefits offered by third party loyalty partners, (2) hotels/casinos in the N1 Bet Rewards network, including hotels/casinos in the United States, and (3) other services offered by our affiliates or business partners. If you want to stop receiving marketing emails from N1 Bet Rewards, you can click the “Unsubscribe” or similar link located in the footer of any marketing email you receive from N1 Bet Rewards.
3.6 To use the Services, you will be required to have a balance in your Account by any of the following methods: (i) a deposit account; (ii) a credit or debit card, which has been registered and verified pursuant to the requirements of the issuer; (iii); a reloadable prepaid card, which has been verified as being issued to you and is non-transferable; (iv) winnings during a gaming session; (v) adjustments made by the licensee with documented notification to you; or (vi) any other means permitted under applicable law.
Such funds will be credited to your Account upon actual receipt of funds by us and/or our agents. Minimum and maximum limits may be applied to the payments into your Account, depending upon your history with us, the method of funding, and other factors as determined solely by us. For further details of current funding and cash out options and fees, please contact us at [email protected] Betsportsbook.com or at 855-700-0123, or access your Account. You are responsible for all fees or other charges required by your financial institution in connection with your deposit. We do not receive any portion of these fees or charges.
Except for such lower limits as may be set forth in the specific terms applicable to certain products, you agree that you may not engage in transactions amounting to more than $10,000 per day (taking into account both funding transactions and withdrawals from your Account), which applies to both electronic transfers and transfers conducted through the cage in person. In the event that you violate this provision, we may suspend or terminate your Account (in our sole and absolute discretion) and may refund or refuse to refund any monies contained in your Account in our sole and absolute discretion.
3.7 You can request withdrawals from your Account at any time provided all payments made have been received. We reserve the right to pay any requested withdrawal partly or in total via the same method of payment and in the same currency with which they were originally funded. When using credit/debit card to fund your Account, we may elect not to accept any withdrawal request within fourteen (14) days after the funding date. You will not be able to withdraw bonus wagers as per Section 9 of these Terms of Service.
3.8 To use certain Services, you may first need to download and install software as provided on the relevant Platform. For example, to use any available mobile application, you will need to download the application from your mobile device’s app store. If you prefer, you can set your mobile device to automatically download the latest version of our mobile application.
3.9 Account statements are available to you, which detail your Account activity.
5.PERSONS PROHIBITED FROM ESTABLISHING AN ACCOUNT. The following persons (each an ‘Unauthorized Person’) are not permitted to establish an Internet or mobile gaming account, or to use directly or indirectly any of the Services: (i) an employee of a supplier or vendor of the Company or our affiliates (the Company and its affiliates are collectively referred to as the ‘Group’), (ii) Officers, members of the board of directors or partners of the Group (iii) any individuals who have been banned from gaming activities at any Company location, subsidiary or affiliate, or who have been prohibited from gaming pursuant to any applicable laws, (iv) individuals who has advised the Group that the individual is participating in a self-exclusion process that applies to the Services, or similar processes in other jurisdictions (‘Self-Excluded Persons’), (v) ‘Prohibited Persons’, meaning persons that are designated under economic or financial sanctions or trade embargoes imposed, administered or enforced by the Government of Canada or any other governmental authority in any jurisdiction, including the Office of Foreign Assets Control of the United States Department of Treasury, (vi) persons who are under the age of 19, and (vii) any other person prohibited from using the Services pursuant applicable law. You may not attempt to create an Account if you are an Unauthorized Person or assist other Unauthorized Persons to use the Services.
You acknowledge that (a) an individual with access to non-public information related to an event or an individual who may impact the outcome of an event or bet type is prohibited from betting on any event overseen by the relevant sport/event governing body, (b) athletes, coaches, managers, owners, referees, and anyone with sufficient authority to influence the outcome of an event are prohibited from betting on events overseen by the relevant sport or event governing body, and (c) owners (any person who is a direct or indirect legal or beneficial owner of 10 percent or greater) of a sport governing body or member team are prohibited from betting on any event overseen by the sport governing body or any event in which a member team of that sport or event governing body participates, and that the Company must make reasonable efforts to inform any entity with which they have an information sharing relationship, including independent integrity monitors, sport betting operators, the appropriate governing authority for the sport or event and any other organizations or individuals identified by the Ontario Registrar if an individual is found to have engaged in such a prohibited activity.
USE OF THE SERVICES
6.1 In the interests of ensuring fairness, we may take any measures as we deem appropriate in order to create a fair and balanced online environment.
6.2 We reserve the right to suspend, modify, remove and/or add to any of the Services (collectively, a ‘Change’) in our sole discretion with immediate effect and without notice, so long as such Change does not affect pending play on the Services. We will not be liable for any such Change.
6.3 We forbid the use of all unfair practices when using the Services. We do this to protect our customers and the integrity of the Services. Please read our Unfair Advantage Policy which is incorporated in these Agreements for further details and our Anti-Cheating Policy at section 34.3. If we determine that you may be participating in any form of collusion or other activities that we consider to constitute cheating, we may permanently close your Account and any balance in your Account may be at risk of forfeiture or withholding as per Section 19 of these Terms of Service.
6.4 We forbid the posting of any prohibited Third-Party Content (as that term is hereinafter defined) on our Platforms. Please read our Third-Party Content Policy which is incorporated in these Agreements for further details.
6.5 We reserve the right to suspend your use of certain of the Services, Platforms, games or any wagers on our Platforms from time to time for any reason or no reason.
6.6 No communications or information published on the Services is intended to constitute legal or tax advice and we accept no liability for any reliance on such content.
6.7 For the purpose of any reference to time in connection with your use of the Services, we use the Eastern Time Zone unless otherwise specified.
6.8 Your use of the Services (including, for the avoidance of doubt, any intellectual property and/ or services we may license from third parties from time to time which forms part of the Services) is for your personal, entertainment use on a single computer or mobile device only and only in accordance with the rules and terms set forth in the Agreements. You may not use the Services or any intellectual property contained therein for any commercial purpose.
6.9 By accessing our Platforms, or using, or attempting to use, our Software or the Services, you represent and warrant to us that: (i) you are 19 years of age or older; (ii) you are physically located in the Province of Ontario; (iv) all details provided by you to us to setup your Account or otherwise participate in the Services are true, current, correct and complete; and (v) you consent to the monitoring and recording by us (or our service providers) and/or investigators, regulators and independent integrity monitors pursuant to applicable law of any wagering communications and geographic location information.
6.10 YOU AGREE NOT TO USE ANY FORM OF BOTS OR ARTIFICIAL INTELLIGENCE (AI) PATRONS WHILE USING THE SERVICES.
6.11 In order to use the Services, you must be physically located in the Province of Ontario at the time of use. We may, at any time before or after you begin using the Services, require you to verify your identity, age, or physical location or through other means, and we may terminate your access to the Services if you fail to do so.
7.COPYRIGHT AND TRADEMARKS. The terms William Hill, N1 Bet, N1 Bet Rewards, and any other marks, logos, and tradenames used by us are the trademarks, service marks and/or trade names of the Group, one of its subsidiaries or associated companies, and/or its licensors. Further, all other material used by us, including but not limited to the software, images, pictures, graphics, photographs, animations, videos, music, audio, text (and any intellectual property rights in and to any of the same) is owned by us, the Group, one of its subsidiaries or associated group companies, and/or licensors and is protected by copyright and/or other intellectual property rights. You obtain no rights in such copyright material, trade or service marks or any other materials or intellectual property and must not use them without the Group’s written permission.
8.ELECTRONIC PAYMENT SERVICE PROVIDERS. In order to use the Services, you will be required to send money to and may be required to receive money from us. We may use third-party electronic payment processors and/or financial institutions (‘ESPs’) to process such financial transactions. You irrevocably authorize us, as necessary, to instruct such ESPs to handle Account funding and withdrawals to and from your Account and you irrevocably agree that we may give such instructions on your behalf in accordance with your requests as submitted using the relevant feature on our Platforms. You irrevocably authorize us to provide ESPs with your personal and financial information for the sole purpose of processing a funding or withdrawal transaction. You agree to be bound by the terms and conditions of use of each applicable ESP. In the event of conflict between these Agreements and the ESP’s terms and conditions, then these Agreements shall prevail.
In the event we use such ESPs and/or financial institutions to process payments made by and to you, or otherwise accept your use of any particular payment method, in connection with your use of the Services, we shall have no responsibility for the acts or omissions of the third party providing such payment processing or payment method prior to our receipt of funds or after we initiate a transfer of funds (as applicable). You agree that you shall look exclusively to the ESP or financial institution in the event of any payment processing or other payment method related disputes and not to us. If you would like to request information regarding the ESPs used by us, contact us at [email protected] Betsportsbook.com or at 855-700-0123.
We may from time to time offer you complimentary or bonus amounts to be credited by us into your Account (‘Bonus(es)’). Such Bonuses may only be used in relation to such Services as may be specified when the Bonus is offered to you. Acceptance of any Bonus shall be in accordance with additional terms and conditions we may make available to you in respect of each such Bonus offering and, if none, then in accordance with the Standard Promotional Terms and Conditions and bonus release restrictions contained in the relevant offer. In the event that the Standard Promotional Terms and Conditions and the Official Rules of any promotion conflict, the Official Rules of that promotion will take precedent. Offers may be used only ONCE unless otherwise specified. You are not entitled to withdraw any Bonus amounts and you may not remove any cash obtained via a Bonus from your Account without first complying with the applicable terms including, without limitation, in respect of any qualifiers or restrictions.
10.1 Your Account balance is the amount of real money held in your Account (if any), plus any winnings and/or minus any losses accrued from using the Services, and less any amounts previously withdrawn by you or amounts forfeited or reclaimed by us due to any known or suspected fraud or due to funding or other transactions rejected or cancelled by your bank or any relevant third-party bank (whether as a result of insufficient funds, charge-backs or otherwise), or any sums which are otherwise deductible or forfeited under these Agreements (‘Account Balance’).
10.2 Acceptance of a cash out request is subject to any funding method restrictions, bonus restrictions, betting volume and/or Security Reviews (see Section 18 below) and any other terms of these Agreements. All amounts you withdraw are subject to the transaction limits and any processing fees for funding and withdrawal methods that we notify you of before cashing out. For further details of current funding and cash out options and fees please contact us at [email protected] Betsportsbook.com or at 855-700-0123, or access your Account on the Platform.
10.3 We may report and withhold any amount from your winnings in order to comply with any applicable law. All taxes due in connection with any winnings awarded to you are your sole liability. Account balances cannot be transferred, substituted or redeemed for any other prize. Payment of funds which you withdraw shall be made by cheque, wire, credit card and/or any other manner which we select in our sole discretion, although we will try to accommodate your preferences as indicated by you.
Payments will be made as soon as practicable (subject to up to 72 hours internal processing time), although there may be delays due to any Security Review (see Section 18 below) undertaken by us and save where we hold any such payments in accordance with these Agreements. All payments will be subject to any withholding or deduction on account of taxes required or permitted by applicable law. You declare that the name and address that you have furnished correctly identify you as the recipient of any payments from winnings, and that no other person is entitled to any part of these payments. Any applicable taxes and fees in connection with any winnings awarded to you are your sole responsibility. Your use of the Services, and therefore your acceptance of these terms and conditions, acknowledges that you will provide us with such information as we are required or permitted to obtain from you under applicable law and you are responsible for regulatory reporting obligations on any winnings or prizes subject to applicable laws. We may also be required under applicable law to file reports on certain cash out or other transactions involving your Account. As such, you permit your acceptance of these Agreements to serve as an electronic signature and to suffice any acceptance and signature on any documents required to be prepared as a result of your use of the Services.
INACTIVE AND DORMANT ACCOUNTS
11.1 If you do not access your Account by ‘logging on’ to your Account using your Account name and password and either (i) use the Services, or (ii) fund your Account as applicable, for any consecutive period of 120 days, then after those 120 days (the ‘Grace Period’) your Account (and any related account with any ESP) will be deemed ‘Inactive’.
11.2 If your Account is Inactive for a period of one year your Account is considered a Dormant Account by us and we will make reasonable efforts to inform you of any funds remaining in your Account as required by applicable laws. You will be able to recover Funds in a Dormant Account subject to escheatment to a government authority under any applicable unclaimed property legislation.
12.THIRD-PARTY CONTENT12.1 Abusive or offensive language will not be tolerated on our social media sites, chat boards, or otherwise in connection with your use or interaction with the Platforms, Services, or with Group staff. In addition, you shall not make untrue and/or malicious and/or damaging comments with regard to the Group’s operation in any media or forum.
12.2 In accordance with the terms of our Third-Party Content Policy, we may reject or delete any text, files, images, photos, video, sounds, or any other materials (‘Third-Party Content’) posted by you on the Platforms which in our sole opinion breaches the terms of these Agreements.
12.3 Any violation of this policy may result in removal of the Third-Party Content, a suspension of your use of the Services and/or such other action as may be reasonably required by us to ensure compliance.
12.4 You hereby represent and warrant that you have full legal right and authority to post the Third-Party Content that you post on the Platforms, and you remain fully responsible and liable for all Third-Party Content posted by you, and that such Third-Party Content does not infringe or misappropriate the rights of others. You further acknowledge and agree that we are not responsible in any manner in connection with your access to or use of any Third-Party Content posted by other users of the Platform or Services.
13.PROTECTION OF ACCOUNT NAME AND PASSWORD. The Account name and password selected when you register for an Account should not be disclosed to any third party. You are solely responsible for the security of your Account name and password, and all activities that occur under your Account name and password.
You agree to keep your Account name and password secret and confidential and not to allow anyone else to use it. As an authorized player, you are prohibited from allowing any other person access to or use of your Account. Every person who identifies themselves by entering a correct username and password is assumed by us to be the rightful Account holder and all transactions where the username and password have been entered correctly will be regarded as valid. In no event will we be liable for any loss you suffer as a result of any unauthorized use or misuse of your login details. We shall not be required to maintain Account names or passwords. If you have lost your Account name, username or password, please contact us for a replacement. If you misplace, forget, or lose your Account name, username or password as a result of anything other than our error, we shall not be liable.
14.FRAUDULENT ACTIVITIES, PROHIBITED TRANSACTIONS AND FAILED DEPOSITS. We have a zero-tolerance policy towards inappropriate play and fraudulent activity. If, in our sole determination, you are found to have cheated or attempted to defraud us and/or the Group or any other user of any of the Services in any way, including but not limited to wagering manipulation or payment fraud, manipulation of the multi-currency facilities, betting on all possible outcomes of an event or if we suspect you of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including but not limited to any chargeback or other reversal of a payment) or prohibited transaction (including but not limited to money laundering, terrorist-financing or circumvention of sanctions) or if your funding transactions failed to be honored by your bank for any reason, we reserve the right to suspend and/or close your Account and recover bad debts using whichever method may lawfully be available to us including, but not limited to, (i) debiting the amount owed by you from your Account; and (ii) instructing third party collections agencies to collect the debt. This may have a detrimental impact on your credit rating and will require us to share your personal information (including your identity) with appropriate agencies and to report any criminal or suspicious activities to the appropriate authorities.
We prohibit the use of betting techniques or activity that we deem, in our sole discretion, to circumvent or be intended to circumvent our house edge or table limits, or that are in violation of our Standard Promotion Terms and Conditions. This includes but is not limited to, manipulation of the game software, card counting, systems of progressive betting or other irregular play. Irregular play includes but is not limited to making even money bets on opposing sides of any casino game and/or making wagers that include 70% or more of all possible outcomes for that game. In the event a patron exhibits betting patterns we, in our sole discretion, determine to be regular, we may take steps including but not limited to restricting wagering activity, reporting that patron’s betting activity to the Ontario Registrar, blocking that patron’s account, and/or retaining any funds related to that patron’s irregular play.
We reserve the right to void and withhold any or all winnings made by any person or group of persons and to void and withhold any rewards or winnings gained by any person or group of persons where we have reasonable grounds to believe that said person or group of persons is acting or has acted in liaison in an attempt to defraud or damage us and/or the Group and/or the Services and/or the Platforms in any way.
In the interests of data protection, security and avoidance of fraud we do not permit use of any communication channels included within the Services and/or the Platforms to offer or promote any offers, products and services (whether yours or a third party’s). You are expressly prohibited from posting information or contacting our customers to offer or promote any offers, products or services.
15.LIMITED LICENSE. We hereby grant you the limited, revocable, non-exclusive, non-transferable, non-sublicensable right to install and use the software we make available from the Platforms used to provide the Services (the ‘Software’) and all content included in the Software, including, but not limited to, the copyright and all other intellectual property rights therein, in connection with the Services, for your personal use in accordance with this Agreement. The Software is the valuable intellectual property of the Group and/or its associated companies and/or its licensors. You obtain no rights to the Software, or derivatives or other modifications thereof, except to use it in accordance with these Agreements. For the avoidance of doubt and not limitation you must not: (a) copy, redistribute, publish, reverse engineer (except to the extent required to be permitted by applicable law), decompile, disassemble, modify, translate or make any attempt to access the source code to create derivative works of the source code, or otherwise; (b) sell, assign, sublicense, transfer, distribute, lease or grant a security interest in the Software; (c) make the Software available to any third party through a computer network or otherwise; (d) export the Software to any country (whether by physical or electronic means); or (e) use the Software in a manner prohibited by applicable laws, regulations and/or this Agreement (together the ‘Prohibited Activities’).
You will be solely liable for any damages, costs or expenses arising out of or in connection with the commission of any Prohibited Activities. You shall notify us immediately upon becoming aware of the commission by any person of any of the Prohibited Activities and shall provide us with reasonable assistance with any investigations we may conduct in light of the information provided by you in this respect.
16.1 Real-money gaming on the Platforms is restricted by applicable Canadian Federal law to users who are physically located within the Province of Ontario. To confirm your location, we use a third-party method using IP address and WiFi signal. If one of the two is not confirmed, you will not be allowed to use the Services. To confirm your mobile device location, we use a third-party method using carrier cell tower and WiFi signal. If your mobile device location is not confirmed, you will not be allowed to use the Services. We cannot guarantee that your device will be able to successfully use the location Services. If we or our third party providers are unable to precisely track your location for any reason, you may be prevented from accessing or using the Services. We are not liable for your inability to access or use the Services.
16.2 By registering to use the Services, you consent to the monitoring and recording of any wagering communications and geographic location information by us (or our service providers) and/or investigators, regulators and independent integrity monitors pursuant to applicable law.
17.ERRORS. You must inform us as soon as you become aware of any errors with respect to your Account or any calculations with respect to any Services. In the event of such error or any system failure (a divergence from the normal functioning of the logic for whatever reason) that results in an error in any odds calculation, charges, fees, bonuses or payout, or any currency conversion as applicable, (‘Error’) we will seek to place all parties directly affected by such Error in the position they were in before the Error occurred. We reserve the right to declare null and void any wagers or bets on sports and/or casino games that were the subject of such Error and to take any money from your Account relating to the relevant bets or wagers, if there are insufficient funds in your Account, we may demand that you pay us the relevant outstanding amount relating to these bets or wagers, and you will comply with any such demands. In all circumstances whereby we (in our sole discretion) determine an Error has been used to gain an unfair advantage, we reserve the right to consider this activity to be subject to Section 19 (Forfeiture & Account Closure) of these Terms of Service.
18.SECURITY REVIEW. To maintain a high level of security and integrity in the system, we reserve the right to conduct a security review at any time to validate your identity, age, the registration data provided by you, to verify your use of the Services, including but not limited to your compliance with these Agreements and the policies of the Group and your financial transactions carried out via the Services for potential breach of these Agreements and of applicable law (a ‘Security Review’). As such, you authorize us and our agents to make any inquiries of you and for us to use and disclose to any third party we consider necessary to validate the information you provide to us or should provide to us in accordance with these Agreements. In addition, to facilitate these Security Reviews, you agree to provide such information or documentation as we, in our unfettered discretion, may request.
FORFEITURE & ACCOUNT CLOSURE
19.1 WE RESERVE THE RIGHT, IN OUR UNFETTERED DISCRETION AND IN RELATION TO YOUR ACCOUNT, ANY RELATED ESP (AS THAT TERM IS DEFINED AT CLAUSE 8) ACCOUNT, ANY ACCOUNTS YOU MAY HAVE WITH OTHER SITES AND/OR CASINOS AND/OR SERVICES OWNED OR OPERATED BY OR ON BEHALF OF THE GROUP AND, IN THE CASE OF YOUR USE OF THE SERVICES, ANY SERVICES THAT SHARE THE PLATFORM, TO TERMINATE THESE AGREEMENTS, WITHHOLD YOUR ACCOUNT BALANCE, SUSPEND YOUR ACCOUNT, AND RECOVER FROM SUCH ACCOUNT THE AMOUNT OF ANY AFFECTED PAY-OUTS, BONUSES AND WINNINGS IF:
19.1.1 You are in material breach of any of these Agreements;
19.1.2 We become aware that you have used or attempted to use the Services for the purposes of fraud, cheating, collusion (including in relation to charge-backs) or unlawful or improper activity (including without limitation, any manipulation of the multi-currency facilities and unfair play);
19.1.3 We become aware that you have played at any other online gaming site or services and are suspected of fraud, collusion (including in relation to charge-backs) or unlawful or improper activity;
19.1.4 You have ‘charged back’ or denied any of the purchases or funding transactions that you made to your Account;
19.1.5 You become bankrupt or analogous proceedings occur anywhere in the world;
19.1.6 Upon instruction of the appropriate law enforcement agency or regulatory body; or
19.1.7 You become a Prohibited Person, as defined in section 5.
20.1 You are entitled to close your Account and terminate these Agreements for any reason or no reason on seven (7) days’ notice to us by withdrawing the entire balance from your Account and sending a letter or email or telephoning us using the details in the ‘Contact Us’ section of the Platform. We will respond within a reasonable time provided that you continue to assume responsibility for all activity on your Account until such closure has been affected by us.
20.2 We take Responsible Gaming seriously. If you would like to learn more about our Responsible Program or close your Account for responsible gaming reasons, please visit the “Responsible Gaming” section of the website or mobile application.
20.3 Without limitation to section 19, we are entitled to terminate these Agreements on seven (7) days’ notice (or attempted notice) to you at the email address you have provided to us for any reason or for no reason. In the event of termination by us, we shall give notice of the termination to you via email and, other than where termination is pursuant to section 19, as soon as reasonably practicable refund the balance of your Account. Where we have terminated pursuant to section 19, any payouts, bonuses and winnings in your Account are non-refundable and deemed forfeited.
20.4 Termination of these Agreements will not affect any outstanding wagers or bets, PROVIDED that any outstanding wagers or bets are valid and are not in breach of these Agreements in any way.
20.5 The following Sections of these Terms of Service shall survive any termination of these Agreements by either party: 2, 7, 8, 14, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 29, 30, 31, and 32, along with all options, rights and covenants contained herein that are intended to survive will survive the expiration or termination of these Agreements, as well as any other Sections which are required for the purposes of interpretation.
YOU AGREE THAT YOU WILL ONLY USE THE SERVICES IN ACCORDANCE WITH THE TERMS AND CONDITIONS SET OUT IN THE AGREEMENTS. YOU WILL COMPENSATE US IN FULL FOR ANY LOSSES OR COSTS (INCLUDING REASONABLE ATTORNEYS’ FEES) WHICH WE (OR ANY MEMBER OF OUR GROUP) INCUR ARISING FROM ANY BREACH BY YOU OF THESE AGREEMENTS.
22.1 You may suspend your Account for a period of time as chosen by you.
22.2 You may set daily limits or have your name placed on the Internet self-exclusion list by submitting a request for self-exclusion. The minimum time-out period is 72 hours.
22.3 If you have elected to use any of the self-exclusion tools in connection with any of the Platforms provided by any Group company from time to time, you acknowledge and agree that you are not permitted to open or use an Account with any other Group company (‘Additional Group Account’) during the self-exclusion period you have selected.
LIMITATIONS AND EXCLUSIONS
23.1 WE PROVIDE THE SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS AND WE EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND RELATING TO THE SERVICES AND THE SOFTWARE, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR THAT THE SITE WILL BE WITHOUT ERROR OR INVULNERABLE TO VIRUSES, WORMS, OR OTHER HARMFUL SOFTWARE OR HARDWARE. YOU HEREBY ACKNOWLEDGE THAT THE SERVICES MAY NOT BE AVAILABLE DUE TO ANY NUMBER OF FACTORS INCLUDING, WITHOUT LIMITATION, PERIODIC SYSTEM MAINTENANCE, SCHEDULED OR UNSCHEDULED, ACTS OF GOD, UNAUTHORIZED ACCESS, VIRUSES, DENIAL OF SERVICE OR OTHER ATTACKS, TECHNICAL FAILURE OF THE SITE, TELECOMMUNICATIONS INFRASTRUCTURE, OR DISRUPTION, AND THEREFORE WE EXPRESSLY DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY REGARDING SITE USE AND/OR AVAILABILITY, ACCESSIBILITY, SECURITY OR PERFORMANCE CAUSED BY SUCH FACTORS. WE SHALL NOT BE LIABLE FOR ANY FAILURE BY YOU TO ACCESS OR USE THE SERVICES. FURTHER, WE DO NOT GUARANTEE THE SECURITY OF COMMUNICATIONS AND DATA TRANSMITTED IN CONNECTION WITH YOUR USE OF THE SERVICES, AND WE SHALL NOT BE LIABLE FOR ANY UNAUTHORIZED ACCESS TO, DISCLOSURE OF, OR LOSS OF ANY SUCH COMMUNICATIONS OR DATA.
23.2 YOUR ACCESS TO THE PLATFORMS, DOWNLOAD OF ANY SOFTWARE RELATING TO THE SERVICES FROM THE PLATFORMS AND USE OF THE SERVICES OR ANY INFORMATION WE MAY PROVIDE IN CONNECTION WITH YOUR USE OF THE SERVICES IS AT YOUR SOLE OPTION, DISCRETION AND RISK. WE SHALL NOT BE LIABLE FOR ANY MALFUNCTIONS OF THE SOFTWARE RELATING TO THE SERVICES WE MAKE AVAILABLE FROM THE PLATFORMS, ERRORS AS DESCRIBED IN SECTION 17, BUGS OR VIRUSES RESULTING IN LOST DATA OR ANY OTHER DAMAGE TO YOUR COMPUTER EQUIPMENT, MOBILE PHONE OR MOBILE DEVICE, OR SOFTWARE. FURTHERMORE, WE SHALL NOT BE LIABLE FOR ANY ATTEMPTS BY YOU TO USE THE SERVICES BY METHODS, MEANS OR WAYS NOT INTENDED BY US. WE ARE NOT REQUIRED TO PROVIDE REDUNDANT OR BACKUP NETWORKS AND/OR SYSTEMS. ANY MALFUNCTION OF ANY KIND VOIDS ALL PAYS.
23.3 THE GROUP (INCLUDING ITS OFFICERS, DIRECTORS, AGENTS, ADVISORS AND EMPLOYEES) WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE FOR ANY LOSS OR DAMAGE WHATSOEVER ARISING FROM OR IN ANY WAY CONNECTED WITH YOUR USE OR ANY THIRD PARTY’S USE OF THE SOFTWARE OR THE SERVICES, WHETHER DIRECT OR INDIRECT, INCLUDING, WITHOUT LIMITATION, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF USE DAMAGES, ARISING OUT OF OR RELATING TO USE OF OR INABILITY TO USE THE SOFTWARE OR THE SERVICES, DAMAGE FOR, BUSINESS LOSSES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, PROFITS (INCLUDING LOSS OF OR FAILURE TO RECEIVE ANTICIPATED WINNINGS), REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, REPUTATION OR BUSINESS INTERRUPTION OR ANY OTHER PECUNIARY OR CONSEQUENTIAL LOSS (EVEN WHERE WE HAVE BEEN NOTIFIED BY YOU OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE) ARISING OUT OF THESE AGREEMENTS OR YOUR USE OF THE SERVICES.
23.4 THE GROUP SHALL NOT BE LIABLE FOR ANY ACTS OR OMISSIONS MADE BY YOUR INTERNET SERVICE PROVIDER, ESP, PAYMENT PROCESSOR, FINANCIAL INSTITUTION OR OTHER THIRD PARTY WITH WHOM YOU HAVE CONTRACTED TO GAIN ACCESS TO THE SERVER THAT HOSTS THE SITE, TO RECEIVE FUNDS FROM US OR YOUR ONLINE GAMING ACCOUNT, OR PROVIDE PAYMENT PROCESSING OR OTHER SERVICES.
23.5 NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THE GROUP OR THROUGH OR FROM THE WEBSITE OR THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.
23.6 NEITHER WE NOR OUR GROUP SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY MODIFICATION TO, SUSPENSION OF OR DISCONTINUANCE OF THE SOFTWARE OR THE SERVICES.
23.7 NEITHER WE NOR OUR GROUP SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY ERRORS OR OMISSIONS RELATING TO PAYMENT PROCESSING BY A THIRD PARTY ESP OR FINANCIAL INSTITUTION.
23.8 NOTHING IN THESE AGREEMENTS WILL OPERATE SO AS TO EXCLUDE ANY LIABILITY WE MAY HAVE IN RESPECT OF EITHER FRAUD, OR DEATH, OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE.
24.INDEMNIFICATION. You agree to indemnify, defend and hold us, our Group, and our and their respective directors, officers, employees, advisors, agents, and other partners harmless from and against any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Software or the Services, the Third-Party Content that you post on the Platforms, your connection to the Platforms or the Services, your violation of the Agreements, or your infringement of any intellectual property or other right of any other person or entity.
25.NO ARRANGEMENTS FOR PROHIBITED PERSONS/EXCLUDED PERSONS. You acknowledge that we are: (i) prohibited from providing services to certain Prohibited Persons, as defined in section 5, and (ii) must exclude or eject any Prohibited Person. Additionally, we are prohibited from providing services to Self-Excluded Persons. You agree to use all reasonable efforts not to arrange for any of these Prohibited Persons or Self-Excluded Persons to use the Services or the Software. To the extent permitted by applicable law, we reserve the right to void or cancel any wagers, bets, and/or past winnings of any Prohibited Person or Self-Excluded Person.
26.NO REPRODUCTION OR RESALE. You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Platforms, the Software or the Services, use of the Platforms, the Software or the Services, or access to the Platforms, the Software or the Services.
27.THIRD PARTY WEBSITES. Although we hope that you will find the material on the Platforms informative, the material and links to third-party websites and resources that may be included on the Platforms are provided for informational purposes only. Providing links to these sites by us should not be interpreted as endorsement or approval by us of the organizations sponsoring these sites or their products or services. We make no representations or warranties, express or implied, with respect to the information provided on this Platforms or any third-party website which may be accessed by a link from the Platforms, including any representations or warranties as to accuracy or completeness. Because we have no control over third-party websites and resources, you acknowledge and agree that we are not responsible for the information and contents of such third-party websites and do not endorse and are not responsible or liable for any content, statements, representations, advertising, products, services or other materials on or available from such sites or resources. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused in connection with your use or reliance on any such content, information, goods, or services available on or through any such site or resource.
28.NOTICES/COMPLAINTS. If you have any complaints, claims or disputes with regard to any alleged winnings, alleged losses or the award or distribution of payouts or any other item or items in a promotion or similar activity or event, or the manner in which a wager, promotion or similar activity or event is conducted regarding the Services, you must submit your complaint to us in writing as soon as is reasonably practicable following the date of the original transaction to which the claim or dispute refers. Complaints may be submitted by email to [email protected] Betsportsbook.com. You may also submit notices to us by mail at Customer Service, 6325 S. Rainbow Blvd., Suite 100, Las Vegas, NV 89118, USA. Any notice we give to you (save as otherwise set out herein) will be sent to the email address that you provide when you register your Account. You can notify us of any changes to this address through the ‘Change Email’ facility in our software. It is your responsibility to give us notice and to check your email account for emails from us.
29.GOVERNING LAW. These Agreements shall be governed by and construed in accordance with the laws of Ontario. You irrevocably agree to submit to the exclusive jurisdiction of the courts of Ontario for settlement of any disputes or matters arising out of or concerning these Agreements or their enforceability. If any part of these Agreements is found to be invalid, illegal or unenforceable in any respect, it will not affect the validity of the remainder of the Agreements, which shall remain valid and enforceable according to their terms.
30.ARBITRATION. Excluding those disputes identified in Section 28 above and disputes which are subject to the iGaming Ontario Customer Care and Player Dispute Resolution Policy, any claims or controversy arising out of or relating to the Agreements, including the determination of the scope or applicability of the Agreements and our use of electronic services providers, shall be determined by confidential arbitration by a single arbitrator seated in Toronto, Ontario. The arbitration shall be administered by ICDR Canada pursuant to its Canadian Arbitration Rules. The language of the arbitration shall be English. The award of the arbitrator shall be binding and final on all parties, and not subject to appeal on any question of law, fact, or mixed fact and law. Judgment on the award rendered may be entered in any court having jurisdiction. The prevailing party shall be entitled to reasonable legal fees and expenses. The arbitrator may not award any incidental, indirect, special, or consequential damages, including, but not limited to, damages for lost profits. If any part of the Agreements is found to be invalid, illegal or unenforceable in any respect, it will not affect the validity of the remainder of the Agreements, which shall remain valid and enforceable according to their terms. No waiver of any breach or default of the Agreements shall be deemed to be a waiver of any preceding or subsequent breach or default.
The parties agree that this Agreement excludes the application of the United Nations Convention on Contracts for the International Sale of Goods, if otherwise applicable. Additionally, you agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or relating to these Agreements and the use of the Services must be commenced within one (1) year after such claim or cause arose or you waive such claim or cause of action, including the ability to arbitrate the matter.
31.ASSIGNMENT. We reserve the right to transfer, assign, sublicense or pledge these Agreements, in whole or in part, to any person (but without your consent) without notice, provided that any such assignment will be on the same terms or terms that are no less advantageous to you. You may not assign, sublicense or otherwise transfer in any manner whatsoever any of your rights or obligations under these Agreements.
32.THIRD PARTY RIGHTS
32.1 Except insofar as these Agreements expressly provide that a third party may in their own right enforce a term of these Agreements, a person who is not a party to these Agreements has no right under local law or statute to rely upon or enforce any term of these Agreements but this does not affect any right or remedy of a third party which exists or is available other than under local law or statute.
32.2 For the avoidance of doubt, each member of the Group is an intended third party beneficiary of these Agreements, and has the right to enforce the provisions of these Agreements as third party beneficiaries.
33.ENTIRE AGREEMENT, MODIFICATION AND AMENDMENTS. You fully understand and agree to be bound by these Agreements and as modified and/or amended by us from time to time. We may amend these Agreements at any time either by emailing or sending you notification of the new terms and/or by publishing the modified Agreement(s) on the relevant page of the Platforms or any place through which you access the Services. Any such modification will take effect once accepted by you. If any modification is unacceptable to you, your only recourse is to terminate these Agreements.
34.ADDITIONAL TERMS FOR USE OF SERVICES
34.1 The following additional terms apply to your use of the Services. Please note that in the event of any conflict between this Section 34 and the remaining Sections of these Terms of Service, the remaining Sections of these Terms of Service shall prevail.
34.2 Rules and Procedures of the Services You must use the Services in accordance with the generally accepted rules set out in the How to Play section of the Platform and the procedures relevant to the Services that you are using, including those specifically set out in the online site, including but not limited to the Promotions section, the How to Play section, any additional Casino Game Rules set out on the Platform, and any other page that specifically relates to and governs any particular event.
34.3 Anti-Cheating Policy We are committed to preventing the use of unfair practices in the Services, including but not limited to player collusion. We are also committed to detecting and preventing the use of software programs which are designed to enable artificial intelligence to play on our Platforms including, but not limited to, opponent- profiling, cheating software, automated computerized software or other equivalent mechanism, or anything else that we deem enables you to have an unfair advantage over other players not using such programs or systems (‘AI Software’). You acknowledge that we will take measures to detect and prevent the use of such programs and AI Software using methods (including but not limited to reading the list of currently running programs on a player’s computer) and you agree not to use any AI Software and/or any such programs. Please see our Unfair Advantage Policy.
34.4 Settlement of Disputes You fully accept and agree that if there is a discrepancy between the result showing on the Software (as installed and operated on your hardware) and our server, the result showing on our server shall govern the result. Moreover, you understand and agree that (without prejudice to your other rights and remedies) our records shall be the final authority in determining the terms of your use of the Services, the activity resulting therefrom and the circumstances in which such activity occurred.
PLEASE PRINT THESE TERMS OF SERVICE AND STORE FOR YOUR FUTURE REFERENCE. IN ADDITION, WE SUGGEST THAT YOU PRINT AND STORE ALL TRANSACTION RECEIPTS AND GAME RULES AS APPLICABLE TO YOUR ACTIVITIES.
If you have any questions, please contact our Customer Service team at [email protected] Betsportsbook.com or at 855-700-0123 between 8am-1am EST daily.
Third-Party Content Policy
Third-Party Content Policy
We are committed to ensuring the safety and security of Our Platforms and Our Services for all of Our customers. We have created this Third Party Content Policy to make You aware of the rules surrounding the uploading of Third Party Content (as that term is defined in Our Terms and Conditions of Use) to Our Platforms. Please note that this Third Party Content Policy will be agreed between You and Us and will form part of Your Agreements with Us. We may periodically make changes to this Third Party Content Policy and strongly recommend that You revisit this Third Party Content Policy regularly.
The terms of this Third Party Content Policy are as follows:
1.We do not claim any ownership rights in any Third Party Content (as that term is defined in Our Terms and Conditions of Use and including, without limitation, player images) posted by You on Our Platforms. You agree that You are solely responsible for any Third Party Content posted by You under Your Username.
2.You hereby grant to Us a non-exclusive, royalty-free, worldwide, perpetual license (including the right to sub-license) to use and to make such copies thereof as We deem necessary in order to facilitate the posting and storage of Your Third Party Content on Our Platforms or in connection with any promotions in all media now known or hereinafter developed (the “License”). You agree that this License includes the right for Us to make such Third Party Content available to other companies, organizations or individuals who partner with Us for the syndication, broadcast, distribution or publication of such Third Party Content on other media and services, subject to the Agreements. If you wish to keep any Third Party Content, information, ideas, concepts or inventions private or proprietary, do not post or submit them to the Platforms, Us or Our Group. You agree that in the event We receive any royalties, compensation or other payments associated with exercising the rights granted to Us under the License, You shall not claim any right to any portion of such royalties, compensation or other payments.
3.You warrant to Us that You have full power and authority to grant the license at 2) above and that the Third Party Content posted by You (a) does not infringe any third party’s intellectual property rights, other proprietary rights or rights of publicity or privacy; (b) does not violate any law, statute, ordinance or regulation;(c) is not defamatory, trade libelous, unlawfully threatening or unlawfully harassing; (d) is not obscene or pornographic and does not contain child pornography;(e) does not violate any laws regarding unfair competition, anti-discrimination or false advertising; (f) does not constitute any of the types of prohibited Third Party Content as set out in Section 5 below and (g) does not contain any viruses, trojan horses, worms, time bombs, cancel bots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.
4.You hereby agree to indemnify, defend and hold Us, Our Group, and their respective directors, officers, employees, agents, and other partners harmless from and against any claim or demand arising out of Your posting any Third Party Content on any of Our Platforms.
5.You acknowledge that the following constitutes (but is not limited to) prohibited Third Party Content: Third Party Content which:
a.is offensive, promotes racism, bigotry, hatred or physical harm of any kind against any group or individual or exploits, harasses or advocates harassment of any person;
b.constitutes information that You know is false or misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
c.contains nudity, excessive violence, or offensive subject matter or links to any such content;
d.solicits personal information from anyone under twenty-one years of age;
e.contains information that poses or creates a privacy or security risk to any person;
f.contains an unauthorized copy of another person’s copyrighted work; and
g.includes a photograph or video of another person that You have posted without that person’s consent;
h.contains advertisements, promotions, commercial solicitations, contests or surveys (unless You have Our written consent to do so);
i.contains, transmits or disseminates viruses, corrupted files, or any other similar software or programs that may damage or adversely affect the operation of another’s computer, the Platforms, the Services, the Software, or any other software, hardware or related equipment.;
j.disrupts or otherwise interferes with the Platforms, the Services, or the networks or servers used by the Company;
k.impersonates any person or entity or misrepresents Your connection or affiliation with a person or entity; or
l.constitutes illegal activity.
6.You acknowledge that all areas that permit you to post Third Party Content are public and not private communications; therefore, any information or content you post may be ready by others. We recommend that you avoid posting or otherwise disseminating any personally identifiable information.
7.We do not endorse or control the Third Party Content and, therefore, We specifically disclaim any liability with regard to Third Party Content and any actions resulting from your submission of Third Party Content to Our Platforms.
8.You acknowledge and agree that We may preserve any Third Party Content and may also disclose Third Party Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce the Agreements; (iii) respond to claims that any Third Party Content violates the rights of third parties; or (iv) protect the Our and Our Group’s rights, property or personal safety, the Platforms, the Services, Our users and the public.
Effective: April 4, 2022
Protection of Minors
Underage gambling is a criminal offense and any person who facilitates someone under the age of 19 to gamble has committed a criminal offense and shall be prohibited from Internet gaming.
American Wagering, Inc. d/b/a N1 Bet Sportsbook and Casino excludes minors (persons under the age of 19) from gaming in Ontario, so we will always ask for proof of age during the registration process. During registration, your date of birth will need to be included on the registration form, which will be automatically verified by us, along with other information you provide. If there is an issue with the initial verification process, you will be required to provide your qualifying picture ID with additional information for further verification.
If you know someone under the age of 19 who is registered with us, please contact us immediately at [email protected] Betsportsbook.com.
Effective: April 4, 2022
Unfair Advantage Policy
American Wagering, Inc.; William Hill Nevada I; William Hill Nevada II; Brandywine Bookmaking, LLC; WH NV III, LLC; William Hill New Jersey, Inc. (collectively referred to as “The Company” or “we,” “us,” or “our”) d/b/a William Hill and N1 Bet Sportsbook is committed to taking all reasonable measures, and to do so immediately to prevent anything that either diminishes the fun you have playing on the site, or that gives another player an unfair advantage over you.
To this end, we forbid all unfair practices. We do this to protect our customers and the integrity of our systems.
What are unfair practices?
Unfair practices are any practice (including but not limited to the use of BOTs, AI, multiple account use and/or practices conducted in collaboration with other players) carried out by one or more players, with one or more accounts.
One person having multiple accounts, whether in the player’s name or another name, for the sole purpose of playing both accounts at the same time, whether at the same or different tables. In any event, it is not permitted to have more than one account under our General Terms of Service.
Two or more players sharing and using their combined knowledge to gain an advantage over other players.
3.Extracting Player Profiles:
Certain companies offer programs specifically created to extract player profiles and then sell them in the form of enormous player databases with the promise that anyone who purchases these programs can use this information to their advantage against other players invisibly gathering information about you and then selling it to others to use when they play against you online.
5. The Use of “BOTS”:
Certain companies offer “BOTS” (Internet programs) specifically created to place wagers in place of an actual (human) player, and conceal its use from the others, and avoid detection by the online gaming site. These programs are marketed by explicitly promising the prospective purchaser-user an unfair advantage over other online players not using that program.
How do you distinguish between Forbidden and Permitted categories of programs?
Advantage is not the issue; an unfair advantage is and we see that as deception. And so is invasion of privacy and data theft.
To begin with, our basis for distinction is not whether a particular program gives the user an advantage over non-using players, nor is it based on the particular content. To us, the key indicia that define the class of programs we seek to eliminate from use on the Site are: deception and breach of our customers’ privacy.
Nevertheless, what our customers want will always remain the primary influence on what we do about this. So for instance, we have no doubt that anything that compromises the integrity of the wagering offered or that erodes our customers’ confidence about whether they will be unfairly disadvantaged while wagering on our site, must be eliminated. And it’s there that we direct our efforts. The bottom line is that we will do whatever it takes to ensure that our customers are not deceived and that their privacy is not violated.
Instead, what we’re talking about here are programs which: (i) advertise as a key feature that the buyer/user will gain an unfair advantage (quite often they even use the word “cheat”) over the other players (in other words, they promise to help a player to cheat); or (ii) their use by the buyer/user is intended to remain concealed from the other players and from the “operator”; or (iii) steal legally protected material (e.g., player identities) that violate applicable laws.
What counter-measures are we taking to prevent the use of BOTS?
Our efforts can be divided into three separate categories: (i) identification & detection; (ii) warning/suspending offending users; and (iii) additional measures through enlarged customer choice.
We have identification and detection counter-measures in-place so that we’re able to more precisely detect existing BOTS, but more importantly so that as new BOTS are created/released, we can also prevent those from eroding the experience when on the website.
Once identified, a player using programs in this Forbidden Category will usually be notified. In that notice, we explain what we believe this player is doing and what steps we will take if s/he does not stop doing it immediately. In the most extreme cases we are prepared to suspend their Account and confiscate the funds in that Account without prior notice.
Do the efforts involve “data mining” or other intrusive means to access/read files on my computer as part of these efforts?
Where we in our absolute discretion determine an unfair practice has taken place (whether an advantage has been gained or not) the person or persons responsible for that practice will face one or all of the following consequences:
Consequences of Unfair Practices:
We may email the offender(s) and demand the immediate cessation of all unfair practices.
We may suspend the offending account(s) for the purposes of conducting a thorough investigation into the unfair practices.
Ultimately, we reserve the right, in our sole discretion, to terminate the offending account(s) indefinitely and for all funds in the account(s) to be forfeited.